Book Review: Transforming Technical Services through Training and Development

The new ALA Editions title, Transforming Technical Services through Training and Development , collects chapters by practitioners in technical services departments (academic, public, consortia) discussing their approaches to training. Three themes recur many of the thirteen this volume help tie them together: documentation; cross-training engagement; COVID-19. Documentation plays a crucial role developing learning culture, with editors noting introduction that “successful training is impossible without strong emphasis on current, up-to-date, complete documentation” (xi). Cross-training staff ensuring they are engaged all aspects development processes for successful program. final (and perhaps inevitable) theme recurs COVID-19 pandemic its changing way library have operated since 2020.